Last Updated: July 2025
Healthy Heroes uses SMS (text messaging) to communicate efficiently with individuals, including clients and visitors. The following terms explain how we manage SMS communication and your rights related to receiving text messages.
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Consent to Receive SMS Messages
By providing your phone number and agreeing to receive text messages from Healthy Heroes, you acknowledge and accept the terms listed here.
- Your phone number and consent are kept confidential.
- We do not share or sell your phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
- SMS is used only for direct, relevant communication related to appointments, service updates, promotions, and general inquiries.
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Types of SMS You May Receive
- Appointment and visit reminders or confirmations
- Service updates or notifications
- Care coordination
- General communication, inquiries or status alerts
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Message Frequency and Fees
Message frequency depends on your interaction with our staff or services and may range from a few to several messages per day. Standard text message and data rates may apply based on your mobile provider plan.
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How to Opt In
You may choose to receive SMS messages by:
- Checking the SMS consent option on one of our website forms
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How to Opt Out
You can stop receiving text messages from us at any time:
- Reply “STOP” to any message
- Contact us directly at 470-981-3658 and request removal from our SMS list
- Decline or leave the SMS consent box unchecked on any forms
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Need Help with SMS?
Reply “HELP” to any of our messages for assistance. You will receive a message with further contact information:
“For help, please contact us at 470-981-3658 or email info@healthy-heroes.org.”
